Privacy Policy

Overview

This Privacy Policy describes how Credack ("we", "us", "our") collects, uses, and protects information when you use Sentinel ("Service"). We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (stored securely hashed)
• Account preferences

Usage Information

When you use the Service, we automatically collect:

• Search queries performed
• Features and tools used
• Time and frequency of use
• Device and browser information
• IP address

Payment Information

For paid subscriptions, payment processing is handled by Stripe. We do not store full credit card numbers. We receive only the last four digits and expiration date for display purposes.

How We Use Your Information

We use collected information to:

• Provide and improve the Service
• Process transactions and manage subscriptions
• Send important updates about your account or the Service
• Respond to support requests
• Analyze usage patterns to improve features
• Prevent fraud and abuse
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating the Service (e.g., hosting, payment processing)
• Legal authorities when required by law or to protect our rights
• Business transfers in connection with a merger, acquisition, or sale of assets

Data Retention

We retain your account information for as long as your account is active. Usage data is retained for up to 2 years for analytics purposes. You may request deletion of your data at any time.

Data Security

We implement industry-standard security measures including encryption of data in transit (TLS/SSL), encryption of sensitive data at rest, regular security audits, and access controls. However, no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your data in a portable format
• Opt out of certain data collection
• Withdraw consent where applicable

To exercise these rights, contact us at privacy@sentinel.credack.com.

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

Children’s Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

Intellectual Property

The Service, including its design, features, tools and content created by us (which does not include any video content displayed through a YouTube iframe), is protected by intellectual property laws. Video content displayed through the Service remains the property of its respective creators. Sentinel asserts no ownership over the underlying video content.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF SEARCH RESULTS. Users should verify information by reviewing the source video before relying on or citing any result.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENTINEL SEARCH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. Because the Service is provided free of charge during the launch period, our total liability for any claim shall not exceed one hundred dollars ($100.00).

Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or at our discretion.

Contact Us

For privacy-related questions or requests, contact us at privacy@sentinel.credack.com.