Customer Service 101, with Andy Frisella - MFCEO10
August 11, 2015
1 hr 3 min
Full
13 of 1,363
August 11, 2015
Customer Service 101, with Andy Frisella - MFCEO10
0:00 / 1:03:12
Excerpt playback isn’t available for this episode — use the full-episode link.
Search the Record
Moment search isn’t open for this episode yet
When it opens, you’ll be able to type any phrase and jump straight to the second it was said.
Andy Frisella Episodes Around August 11, 2015
Episode 13 of 1,363 — walk the feed in the order it was published.
Customer Service 101, with Andy Frisella - MFCEO10
Summary
<p>Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service. </p>
Episode details and artwork are published by the show’s own feed. Sentinel plays short cited excerpts and links every episode back to its publisher.