Doug Heye: "Crisis!"
Doug Heye, former communications head for the RNC…
April 16, 2017
1 hr 2 min
9 of 215

April 16, 2017
Doug Heye: "Crisis!"
0:00 / 1:02:07
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Georgetown University Institute of Politics and Public Service Episodes Around April 16, 2017
Episode 9 of 215 — walk the feed in the order it was published.
1:02:07This episodeDoug Heye: "Crisis!"
Summary
Doug Heye, former communications head for the RNC and Majority Leader Eric Cantor, shares some of his craziest stories about communicating in crisis mode. In the wake of United and Pepsi PR disasters, we discuss what makes crisis communications different than day-to-day communications in terms of strategy, tactics, and results.
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