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Colorado woman mistakenly declared dead by Social Security
Posted
June 7, 2024
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652
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June 7, 2024
652
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2:44Now PlayingRumors of Christine Rowe’s death were greatly exaggerated.
The 77-year-old from Littleton has spent the past few weeks trying to persuade many people that she’s alive after the Social Security Administration declared her dead last month.
“According to Social Security, I am deceased,” she told Steve On Your Side. “My heirs know that I'm alive. And I plan to stay that way for quite some time. That’s why I’m hoping you can help me.”
Rowe returned home from a vacation and wanted to log into her bank account to see how much she had spent. She said the account wouldn’t let her log in as she always had.
“I called the bank and I said, you know, I've been a customer for 30 some odd years and I can't sign seem to sign on,” she said. “And the gal went dead quiet.”
The customer service representative said she had to speak to a supervisor. The supervisor came on the line.
“The supervisor said, well, I'm sorry, but you’re deceased – your accounts are closed,” she said.
Rowe went to the bank branch and asked to speak with a supervisor, who eventually told her that the Social Security Administration had listed her as deceased, which closed the accounts. She presented documentation that she was who she said she was and the bank worked to reopen her accounts.
The bank wasn’t the only fallout.
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