Amna Nawaz
@PBSNewsHour·5.3M subscribers·62.2K videos
Zappos is a weird company -- and it's happy that way
Posted
March 3, 2017
Views
202,455
Likes
833
Engagement
0.41%
March 3, 2017
202,455
833
0.41%
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10:03Now PlayingAt Zappos, an engaging work culture comes first; the company lavishly invests in morale. But what's the business rationale for spending generously to make employees happy? Economics correspondent Paul Solman visits the eccentric Las Vegas headquarters of Zappos, a company that's known for its devoted customer service and philosophy of self-management rather than hierarchy.
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