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Why Russians are being taught to smile - BBC News
Posted
June 9, 2018
Views
117,791
Likes
2,028
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609
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June 9, 2018
117,791
2,028
609
2.24%
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1:51Now PlayingAhead of the World Cup, several organisations such as Russian Railways, Fifa and the Moscow Metro are conducting special training to teach their staff to be more polite and helpful to foreign visitors and, in particular, to smile more.
It is often said that Russians do not smile at strangers as much as their Western counterparts.
Steve Rosenberg investigates.
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