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Travelodge investigating more reports of strangers accessing rooms | BBC News
Posted
March 30, 2026
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19,998
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March 30, 2026
19,998
192
0.96%
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6:52Now PlayingTravelodge is investigating more reports of strangers accessing rooms, after a woman was sexually assaulted by a man who was given a key card to her room by staff.
The hotel chain is carrying out a full review after two women told the BBC that people they did not know came into their rooms while they were alone.
They got in touch after a woman was sexually assaulted by Kyran Smith, 29, who was jailed for seven-and-a-half years for the attack in Maidenhead in 2022.
Jo Boydell, CEO of Travelodge, said: "I apologise to all of those people that have had a frightening circumstance."
The Travelodge hotel chain says it has made changes to its door key policy to ensure additional or replacement keys were only issued with permission from the person staying in the room.
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