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A lesson in empathy from former FBI hostage negotiator Chris Voss. #shorts

Posted

June 14, 2023

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Chris Voss is the Founder and CEO of the Black Swan Group Ltd. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group.

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Chris VossFederal Bureau

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A lesson in empathy from former FBI hostage negotiator Chris Voss. #shorts · Big Think · Sentinel