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Lesson 3: Avoiding One-Size-Fits-All Employee Management | Suzy Welch

Posted

October 13, 2025

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Picture this: one of your strongest employees just handed in their resignation. You’re stunned — they seemed happy, engaged, and self-sufficient. Could you have done more to keep them? Perhaps! According to Professor Suzy Welch, neglecting to celebrate and support star performers is a common management mistake — and unfortunately, not the only one.

In this video lesson, Welch shares how to recognize and adapt to the needs of different kinds of employees, ensuring both individual and team success.

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About Suzy Welch:

An award-winning NYU Stern School of Business professor, tech entrepreneur, and three-time New York Times best-selling author, Suzy Welch is known for imparting warmth and wisdom about business and culture, captivating an enthusiastic and expanding audience.

Over the course of her multifaceted 40-year career, Suzy has been a crime reporter in Miami, a consultant at Bain & Co., and a columnist for O: The Oprah Magazine. A graduate of Harvard University and Harvard Business School, she has been (and remains) a frequent guest of the Today Show and an op-ed contributor to the Wall Street Journal. But Suzy Welch’s greatest passion is in the classroom at NYU Stern School of Business, where she teaches two acclaimed classes, “Becoming You: Crafting the Authentic Life You Want and Need,” and “Developing Managerial Skills.” She is also the director of the NYU | Stern Initiative on Purpose and Flourishing, a community of management scholars and practitioners committed to advancing the discovery of authentic meaning.

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Lesson 3: Avoiding One-Size-Fits-All Employee Management | Suzy Welch · Big Think · Sentinel