Lesson 9: Disagreeing with a Purpose | Amy Gallo
October 13, 2025
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5:43Now PlayingLesson 9: Disagreeing with a Purpose | Amy Gallo
YouTube Description
as posted by the channelIt’s unlikely you’ll agree with everything and everyone at work all the time. And that’s okay. While it seems like it’d be nice if everything was always sunshine, lollipops, rainbows, and consensus, workplace expert Amy Gallo says that avoiding disagreements can result in organizations failing to innovate or to address mistakes or flaws. She argues that instead of staying silent about differing opinions, colleagues need to learn how to disagree productively.
In this video lesson, Gallo discusses the benefits of normalizing disagreement in your organization and offers advice on how to do so.
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About Amy Gallo:
Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.
She is the author of two books: Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others.
For the past four years, Gallo has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace.
Gallo is on the 2023 Thinkers50 Radar List and was named a 2022 LinkedIn Top Voice in Gender Equity. In addition, the Harvard Business Review Guide video series, which Gallo stars in, was honored by the Webby Awards in 2023.
Gallo has delivered keynotes and workshops at hundreds of companies and conferences. Plus, she is frequently sought out by media outlets for her perspective on workplace dynamics, conflict, and difficult conversations. Her advice has been featured in The New York Times, Fast Company, Marketplace, and The Austin American-Statesman, as well as on WNYC, the BBC, and ABC (Australian Broadcasting Corporation).
She has taught at Brown University and the University of Pennsylvania and is a graduate of both Brown and Yale University.
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