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NYC Contact Tracing Shifts to Texting as Omicron Swamps System
Posted
January 12, 2022
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January 12, 2022
340
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1:01Now PlayingNew York City’s contact-tracing program is shifting to a text-message-based system amid a 960% increase in new Covid-19 cases caused by the omicron variant, city health officials said Wednesday.
The nation’s biggest city has thousands of contact tracers who previously made phone calls to infected and exposed people to trace transmission and identify case clusters. Despite the shift in method, the city isn’t shutting down its contact tracing program.
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