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UK Air-Traffic System Outage Triggers Flight Delays, Cancellations
Posted
August 29, 2023
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3,560
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46
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August 29, 2023
3,560
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0:20Now PlayingAir-traffic control services in the UK sought to restore normal operations after an hours-long system outage led to hundreds of delays and cancellations on one of the busiest days this travel season.
The NATS authority said it had “identified and remedied” the technical issue that knocked out the automated flight planning system earlier on Monday.
The system failure prevented planners from automatically processing flight plans and forced them instead to revert to manual input, meaning they couldn’t manage the same volumes. Heathrow and Gatwick airports both experienced steep delays and cancellations, with chaotic scenes playing out at London’s two main hubs as the number of axed flights swelled.
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