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US Tourism Is Back, But Hotel Workers Aren't
Posted
September 23, 2023
Views
3,437
Likes
93
Comments
7
Engagement
2.91%
September 23, 2023
3,437
93
7
2.91%
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1:00Now PlayingTourism is back in the US — but hotel workers are not.
Hotels and resorts learned to operate with leaner staffing models during the pandemic. Three years later, Covid-era band-aids like self-service kiosks and less frequent housekeeping have now become the new normal for many firms seeking to cope with rising labor costs and perpetual vacancies.
While employment in a variety of industries has now surpassed 2020 levels, the accommodation industry currently employs about 238,000 fewer workers than before the health crisis — a hole that’s likely to persist.
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