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Boeing CEO Tearfully Admits ‘Our Mistake’ After 737 Max Blowout

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January 10, 2024

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Boeing Co. Chief Executive Officer Dave Calhoun fought back tears as he said the planemaker must own up to its shortcomings as it grapples with a safety incident that has renewed questions over the quality of its manufacturing.

“We’re going to approach this — No. 1 — acknowledging our mistake,” Calhoun told Boeing employees Tuesday during a companywide meeting at its 737 aircraft factory near Seattle. “We’re going to approach it with 100% and complete transparency every step of the way.”

The remarks came during an all-hands meeting called by Calhoun to reinforce safety as the company’s top priority after a door plug ejected from a 737 Max 9 last week mid-flight, leaving a gaping hole in the side of the plane. He and other senior Boeing leaders addressed employees from its Renton, Washington, factory where the 737 single-aisle is assembled, and webcast their remarks to workers at other locations.

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Boeing CEO Tearfully Admits ‘Our Mistake’ After 737 Max Blowout · Bloomberg News · Sentinel