August 11, 2026
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15:58Now PlayingBloomberg’s daily news podcast Big Take recently released an episode about the increasing amount of credit card disputes in the US, and how the phenomena of “friendly fraud” plays a part in that rise. Please enjoy, and hop on over to subscribe to their feed if you like what you hear!
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American consumers disputed nearly 30% more credit card transactions in 2025 than they did just four years earlier. Some of those “chargebacks” are legitimate issues or outright scams. But increasingly, many are what Bloomberg Businessweek reporter Amanda Mull says is friendly fraud — transaction disputes that aren’t completely honest or the retailer’s fault.
On today’s Big Take podcast, Mull joins host Sarah Holder to discuss the sharp rise in chargebacks, and the consequences of this trend for retailers, banks and consumers.
Read moreCredit Card Holders Are Using ‘Friendly Fraud’ to Get Back at Retailers ()
We have a special Bloomberg subscription offer for podcast listeners at Bloomberg.com/podcastoffer. ()
Hosted by Sarah Holder; Produced by Julia Press; Reported by Amanda Mull; Edited by Naomi Shavin.
Fact-checking by Laura Newcombe; Engineering by Sean Carter.
Senior Producer: Naomi Shavin; Deputy Executive Producer: Julia Weaver. Executive Producer: Nicole Beemsterboer.
See omnystudio.com/listener () for privacy information.
A smart and fun chat show about all things business. Hosted by award-winning business and economics journalists Max Chafkin (author of The Contrarian: Peter Thiel and Silicon Valley’s Pursuit of Power) and Stacey Vanek Smith (former co-host of NPR’s Planet Money and reporter for Marketplace), Everybody's Business is powered by the unparalleled sources and reporters who bring you Businessweek magazine’s headlines and the stories behind them. The show gives listeners a window into the discussions happening in boardrooms, Zooms and group chats in power centers around the world. From interpreting Fed meetings to the business of wolf cloning, each week Max, Stacey and their friends at Bloomberg Businessweek guide listeners through what really went on during the last week from Wall Street and Main Street. Because what’s happening with money and markets is everybody’s business.
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One Weird Trick to Get Your Credit Card Charge Reversed? Fraud.
Everybody's Business
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