AI's Impact on Customer Service
May 12, 2023
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5:13Now PlayingAI's Impact on Customer Service
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as posted by the channelNICE is a tech company behind the AI-powered customer service platform used by 85% of the Fortune 100. CEO Barak Eilam joins Caroline Hyde and Ed Ludlow to discuss the impact of generative AI on its business and the customer service industry at large.
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