Bloomberg Technology
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AI startup Forethought tries to improve the customer support experience
Posted
September 25, 2023
Views
2,299
Likes
31
Engagement
1.35%
September 25, 2023
2,299
31
1.35%
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3:35Now PlayingGenerative AI company Forethought is taking on service market giants Salesforce and Zendesk with the launch of Autoflows: simple, natural language prompts where customer support stuff can specify a goal or policy, and let the AI figure out the rest. Forethought CEO Deon Nicholas joins Caroline Hyde and Ed Ludlow on "Bloomberg Technology."
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