January 27, 2022
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5:11Now PlayingDespite the disruptions of the pandemic, department stores saw a return to in-person shopping in 2021 even as digital commerce continued to expand. On Bloomberg Chief Future Officer, Macy's CFO Adrian Mitchell takes Caroline Hyde behind the scenes at the New York flagship and explains how the retailer is transforming the world's largest department store to optimize its omnichannel strategy.
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