Holiday Spending Was Practical, Predictable Says Julia Wilson
December 26, 2025
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4:59Now PlayingHoliday Spending Was Practical, Predictable Says Julia Wilson
YouTube Description
as posted by the channelJulia Wilson, principal of consumer and retail strategy at KPMG, said that practical items like sweaters and gift cards were at the top of consumers' shopping lists this holiday season. Wilson also said that for tricky post-holiday tasks like returning or exchanging gifts, consumers are turning to chatbots for help.
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