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How 'deceptive design' makes subscriptions harder to cancel | The Current
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July 2, 2024
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July 2, 2024
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10:55Now PlayingThe U.S. Department of Justice is suing software giant Adobe, alleging that the company makes it difficult to cancel subscriptions. A professor of marketing explains how deceptive design keeps you locked into subscriptions and offers tips for navigating tricky cancellation policies.
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