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Transparency concerns raised over public airline compensation data
Posted
August 5, 2024
Views
4,202
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33
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August 5, 2024
4,202
33
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2:13Now PlayingHalf of all air passenger complaints resolved by the Canadian Transportation Agency over a recent nine-month period resulted in a passenger refund or compensation, according to analysis of newly available CTA data. However, some industry and legal experts have raised concerns because the full CTA decisions, which used to be posted online, are now confidential.
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