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CRA call centres slow to answer, often inaccurate: report
Posted
October 21, 2025
Views
30,082
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596
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October 21, 2025
30,082
596
1.98%
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1:55Now PlayingHave you tried calling the CRA? Auditor General Karen Hogan has found that Canada Revenue Agency contact centres are repeatedly failing to answer calls in a timely manner — and when agents do connect to a customer, they are often providing inaccurate responses.
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