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Via Rail spokesperson apologizes to passengers affected by stranded train
Posted
December 11, 2025
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December 11, 2025
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5:57Now PlayingKarl Helou, a spokesperson for Via Rail, apologized Thursday to passengers who were stuck on a train in Brockville, Ont., overnight because of a mechanical issue, as well as others affected by the delays. 'This is definitely not the level of service that we want to provide to Canadians,' Helou said in an interview.
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