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Stores urged to address racial bias with new protocols
Posted
January 31, 2024
Views
2,054
Likes
23
Comments
28
Engagement
2.48%
January 31, 2024
2,054
23
28
2.48%
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4:34Now PlayingA new study looking at the effects of racial bias in the retail industry proposes focusing on the behavior of shoppers rather than their appearance. The study, commissioned by Sephora, also proposes other changes to protocols that may help eliminate certain aspects of racial bias. Joann Lublin, a contributor for the Wall Street Journal, joins CBS News to discuss.
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