Twitter Admits They Suck At Stopping Trolls
August 12, 2016
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7:26Now PlayingTwitter Admits They Suck At Stopping Trolls
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as posted by the channelTwitter kind of sucks. Here’s why. Ana Kasparian, Samantha Schacher, Kenny Hamilton, hosts of The Young Turks, break it down. Tell us what you think in the comment section below.
“On May 22, 2008, Ariel Waldman ran out of options. Waldman, then a community manager and blogger, had signed up for Twitter in March 2007 and in months had become one of the platform’s 100 most followed accounts. She was, by her own account, “addicted” to the service.
But soon after, the abuse began — for no reason other than that Waldman was a woman writing articles that occasionally touched on sex and technology. In June 2007, a stalker posted some of her private information in a string of threatening tweets. Waldman contacted Twitter, which banned the user in question from the public timeline. But over the next eight months, the targeted abuse and stalking intensified. By March 2008, exhausted and disillusioned by a torrent of tweets calling her a “cunt” and a “whore” and publicizing personal information like her email address, Waldman reached out to Twitter again, this time to the company’s CEO, Jack Dorsey. After a series of phone calls to the company went nowhere, Dorsey and Twitter went silent. So in May, Waldman went public, detailing her ordeal in a blog post, which caught fire in media circles.
Twitter, then still a startup, was fresh off a buzzy SXSW debut, and Waldman’s post was an unfamiliar bit of bad press, depicting Dorsey in particular as an unsympathetic, even cowardly, chief executive. “Jack explained that they’re scared to ban someone because they’re scared if it turned into a lawsuit that they are too small of a company to handle it,” Waldman wrote. While Twitter founder Biz Stone issued a formal acknowledgment of the problem, arguing that “Twitter is a communication utility, not a mediator of content,” Dorsey was silent. Co-founder Ev Williams was more critical, posting tweets that cast doubt on Waldman’s claims and halfheartedly apologizing with a simple “our bad.” Waldman was crushed. “Prior to my coming out, I had great relationships with them and considered some of them my friends,” Waldman told BuzzFeed News this month of the fallout. “I took it very personally. It sucked.”
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Hosts: Ana Kasparian, Samantha Schacher, Kenny Hamilton
Cast: Ana Kasparian, Samantha Schacher, Kenny Hamilton
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