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Why The U.S. Has A Health Care Claim Denial Problem

Posted

February 22, 2025

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UnitedHealthcare has been at the center of growing public frustration with the health insurance industry. The brutal killing of its CEO, Brian Thompson, in December marked a turning point, intensifying scrutiny over insurers' denial of coverage. Despite numerous reports highlighting a rise in claim denials, the fragmented system makes it nearly impossible to track how often insurers reject claims. For most Americans, there's no place to look up insurer denial rates. Watch the video above to learn more.

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Produced by: Anuz Thapa

Edited by: Darren Geeter

Narration by: Jordan Smith

Camera by: Lucas Mullikin

Senior Director: Jeniece Pettitt

Animation: Jason Reginato, Andrea Schmitz

Additional footage: Getty Images

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Why The U.S. Has A Health Care Claim Denial Problem

Guests & Subjects Covered

CEO Brian ThompsonChapters Introduction ChapterUnitedHealthcare Group ChapterAnuz Thapa EditedDarren Geeter NarrationJordan Smith CameraGetty ImagesReality TV

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