Our Client Owed Us $150,000 - Here's How We Handled It
October 28, 2025
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5:13Now PlayingOur Client Owed Us $150,000 - Here's How We Handled It
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When everything goes wrong — clients go bankrupt, money vanishes, and emotions run high — how do you respond? In this episode, Jamie Cochran from Echelon Front shares a raw, behind-the-scenes story of a $150,000 contract gone bad… and the powerful lesson in Extreme Ownership that followed.
From taking the high ground with a bankrupt client to refunding a critical attendee who rated their event “worse than expected,” Jamie explains how humility, patience, and maintaining relationships ultimately paid off — literally and reputationally.
This is leadership in action: no excuses, no blame, just ownership.
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