Your Guests Want The Same Thing, Says This Hotel Food & Beverage Consultant — Attention To Detai

After 15 years in luxury hotel food and beverage programs, Auden Hospitality founder Scot Turner found his way to independent restaurants. It was there that the consultant and entrepreneur realized the opportunity for hotels to take pages from the restaurant playbook. Now all he had to do was start his own company to build a bridge between the two worlds.

Watch now to learn about authenticity and curated experiences in hotels, improving food and beverage programs, and leaning into digital storytelling

Sponsored by:

• TOAST AllIn1 Restaurant POS

Chapters:

[02:20] - Founding Auden Hospitality

[06:31] - Standout Client Experience

[10:14] - Better Stadium Food and Beverage

[14:48] - What Young Travelers Want

[19:14] - The Value of Digital Storytelling

SPONSORS:

RESTAURANT INFLUENCERS IS PRESENTED BY TOAST —

Restaurant Influencers is brought to you by Toast, the powerful restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.

• Toast AllIn1 Restaurant POS

Episode Links:

Scot Turner Linkedin

Auden Hospitality website

Auden Hospitality youtube

Scot Turner on Rising Tides Live

Key Takeaways:

Adapt to Trends: Hotels can stand out against their competition by adapting to new trends, new customer interests, and by thinking outside the box.

Restaurants and Hotel Partnerships: Restaurants inside hotels skip most of the overhead costs of independent restaurants, based on the partnership deal.

Travelers Wants Comforts: 58% of travelers seek authenticity and curated experiences. WHile

65% of travelers book their rooms based on nearby food and beverage options.

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ABOUT SCOT TURNER —

Scot Turner is an entrepreneur, consultant and growing voice in the hospitality industry. He has over 20 years of experience in the hotel and restaurant industry. Founder and Managing Director of Auden Hospitality, established in 2022, he leads innovative concepts and operational excellence to improve hotel food and beverage operations. Scot has played a key role in growing countless brands, opening venues, and revolutionizing dining experiences for guests all over the world.

ABOUT RESTAURANT INFLUENCERS —

Restaurant Influencers is a weekly video podcast series presented by Entrepreneur Media and Cali BBQ Media. Every week host and restaurant owner Shawn Walchef (@shawnpwalchef) talks with business leaders like Shaquille O’Neal, Rob Dyrdek, Emeril Lagasse, Mayim Bialik, Jon Taffer, Robert Irvine, Toast co-founder Aman Narang, and more, about their secrets to Smartphone Storytelling, marketing, branding, and how to show up where customers are engaging online.

Published by Entrepreneur Media

Produced by Cali BBQ Media