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ServiceNow CMO Colin Fleming Makes A Case For Doing Less, Exceptionally

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August 27, 2025

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In this episode, Colin and I talk about why he drove a strategic shift from product-led marketing to brand-led, the end of the funnel, what all marketing—and buying—has in common, and how simplicity can help anchor marketing in times of great complexity.

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:00 - Introduction: Why We Shifted from Product-Led to Brand-Led Growth

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Introduction Why We ShiftedBrand-Led GrowthSkeptical CFOYour Brand's ValueDrive Long-Term StrategyOrchestrating Short-Term WinsLong-Term Brand BuildingAnd It Worked

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ServiceNow CMO Colin Fleming Makes A Case For Doing Less, Exceptionally · Forbes · Sentinel