GeekWire Studios: Acumatica Summit 2026 Spotlight | Tom Victor, Protelo

In this interview, Tom Victor of Protelo, Acumatica’s Rookie Partner of the Year, shares a firsthand perspective on what drew his team to the Acumatica ecosystem and how the Community came to life during Acumatica Summit.

Tom reflects on his experience as a newer partner and explains why Acumatica’s Community immediately stood out to him. He describes an environment built on openness, collaboration, and a shared focus on solving real business challenges. Rather than competing in silos, partners and customers actively exchange ideas and insights, creating a culture that accelerates learning and innovation.

Additionally, Tom explores how Acumatica’s partner model enables better outcomes for customers, and explains how the flexibility of the platform, combined with Acumatica’s partner-first approach, allows Protelo to tailor solutions that fit each customer’s unique business needs. That combination empowers partners to move beyond standard implementations and help customers adapt as conditions change.

For organizations evaluating ERP partners or considering joining the Acumatica ecosystem, this conversation offers a candid look at what it means to grow alongside a collaborative, forward-looking community.