New York Post
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Morgan Stanley’s new AI tool ‘spotty on accuracy’: sources
Posted
September 21, 2023
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September 21, 2023
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1:21Now PlayingNY Post Business Reporter Lydia Moynihan explains why the generative artificial intelligence revolution begun with a whimper, not a bang, at Morgan Stanley.
The investment bank rolled out a new AI tool on Monday that allows its army of financial advisers to quickly access an estimated 100,000 research papers and documents.
However, the bot — called AI @ Morgan Stanley Assistant — has been far from helpful in its first few days, multiple sources told On The Money.
Not only is it difficult to find on the company’s internal web page, it falls short of more popular generative AI tools like ChatGPT or Bard, they said.
“It’s spotty on accuracy and selective in what it can actually answer,” one source at the bank said. “I keep getting ‘I’m unable to answer your question’ as my response.”
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#morganstanley #ai #business #technology
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