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Passengers get flight refunded — after sitting in urine for hours: ‘Simply unacceptable’

Posted

January 16, 2024

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A New Zealand couple successfully demanded a refund from Qantas Airways after claiming they sat in a passenger’s urine for a lengthy international flight.

“Now we know that we have been sitting in urine for a 10-hour trip,” one of the unidentified travelers, from Wellington, said while describing the moment of realization to the New Zealand Herald.

The revolting incident unfolded on Dec. 30 as the two Kiwis flew from Bangkok, Thailand, to Sydney, Australia, en route to their motherland.

Their flight went awry when one of them placed his Qantas pillow and other belongings underneath the seat in front of them.

When the aforementioned flyer retrieved his pillow, it was reportedly damp — as was their duty-free bag with $70 worth of items, a headphone case, and a portable neck pillow.

Initially chalking the wetness up to spilled water, the couple stored some of their items in the overhead bin and enlisted the cabin crew to replace their soggy pillow.

“We called an attendant who was confused and took the pillow away,” said the couple, who eventually realized that the source of the moisture was far more nauseating.

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#quantas #ravel #airplane

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after sitting in urine for hours: ‘Simply unacceptable’A New ZealandQantas AirwaysNew Zealand Herald TheBangkok ThailandSydney AustraliaThe New York PostNew York

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Passengers get flight refunded — after sitting in urine for hours: ‘Simply unacceptable’ · New York Post · Sentinel