August 14, 2025
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4:36Now PlayingStarbucks is brewing up some new technology with the hopes of turning around sluggish sales. The coffee chain is launching a new barista operating model that aims to ensure no custom order takes longer than four minutes to make. Plus, a new "smart queue" algorithm aims to prevent customers from waiting for service while mobile orders are being filled. Starbucks CEO Brian Niccol tells NewsNation affiliate WGN that the technology should be up and running in every U.S. location by September.
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