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Consumers are mad as hell and aren't gonna take it anymore | The Indicator
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August 12, 2026
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10:50Now PlayingRage. That’s what consumers are feeling right now. A new survey () found consumer complaints hit a record high this year. Another () from last year found a huge share of consumers felt ‘rage’ with a product or service problem. Just think about the modern consumer experiencehidden fees, ballooning customer support wait times (perpetually experiencing higher call volumes than usual) … shrinkflation! Argh!! What’s going on?
On today’s show, unpacking consumer rage. And Heather Timmons, who covers consumer rights for The Guardian () , talks about what we might do about it.
Fact checking by Sierra Juarez () .
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