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A Look Inside: Generative AI Agents for Telecom

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September 23, 2024

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Learn how telecom companies can supercharge customer service agents using generative AI from Amdocs, powered by NVIDIA.

Amdocs uses generative AI to quickly explain to customers unexpected billing increases and recommends personalized plans—reducing resolution times from 10-15 minutes to 30 seconds, a 20-30x increase.

Hear from Anthony Goonetilleke, Group President Technology & Head of Strategy at Amdocs.

Learn more about Amdocs and NVIDIA transforming telecom:

Explore Amdocs and NVIDIA collaboration

Download the ebook

Watch the ondemand GTC session

Read the technical blog

#telecom #generativeAI #customerexperience

Guests & Subjects Covered

A Look InsideNVIDIA AmdocsAmdocs LearnExplore AmdocsGenerative AITransforming Customer Agent CapabilitiesAI ImpactCustomer Service Efficiency

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