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Why customer complaints are on the rise
Posted
February 15, 2017
Views
1,346
Likes
7
Comments
1
Engagement
0.59%
February 15, 2017
1,346
7
1
0.59%
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3:40Now PlayingDespite 20% of customers saying they're resigned to a poor service, Lewis Shand Smith, the chief ombudsman, tells Ian King Live why more and more people are willing to complain.
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