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BA crisis manual 'either ignored or out of date'

Posted

May 30, 2017

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Paul Charles, the founder of travel public relations company The PC Agency, tells Ian King Live that British Airways needs to respond more quickly and more transparently to future crises after an IT failure left passengers stranded over the bank holiday weekend.

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Guests & Subjects Covered

Paul CharlesThe PC AgencyIan King LiveBritish AirwaysFacebook For

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BA crisis manual 'either ignored or out of date' · Sky News · Sentinel