November 12, 2019
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A class action lawsuit alleges that Epson wrongly prevents their printers from working with ink made by any other manufacturer. Allegedly, Epson engages in a “systematic campaign” of disabling Epson printers when the user attempts to use non-Epson ink cartridges. The plaintiffs say that the company does this by designing software updates that purposely disables the printers when the non-Epson ink cartridges are installed. Ring of Fire’s Farron Cousins discusses this with Scott Hardy, the President of Top Class Actions.
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