May 9, 2025
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How do hackers take down a high street staple? What started as a contactless payment outage at Marks and Spencer, quickly became the retail fortnight from hell, as cyber attacks have brought brands to a crashing halt in online trading over the last two weeks. So who is behind it, and what are their methods? And more importantly, how do you guard yourself in an evermore online world?
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Guest: Mark Sellman, Technology Correspondent, The Times
Host: Luke Jones
Producer: Rosie Stopher
Further reading: Who are Scattered Spider hackers linked to the M&S cyberattack?
M&S and Co-op cyberattackers ‘tricked IT into resetting passwords’
M&S staff share war stories of ‘toughest’ week after cyberattack
Clips: Sky News, BBC, ITV
Photo: The Times
Get in touch: thestory@thetimes.com
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