Why Five-Star Ratings Get Thumbs Down
April 6, 2017
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2:10Now PlayingWhy Five-Star Ratings Get Thumbs Down
YouTube Description
as posted by the channelIf you believed online ratings, you’d think everything on the internet is above average. WSJ Personal Tech columnist Geoffrey A. Fowler shows why Netflix is ditching star ratings for thumbs and more personalization—and others should follow. Photo: Adele Morgan/The Wall Street Journal
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