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Inside Chili’s New Efficiency Pivot: Automated Burger Grills and More | WSJ Pivot

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June 20, 2023

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Chili’s new strategy bets that faster, more efficient kitchens will bring back the customers it’s lost since the pandemic. The small changes like slimming down the menu, getting rid of chores and installing new grills could save the restaurant chain millions. Time is money for Chili’s; they plan to cut down the time to cook a burger from five minutes to two minutes.

WSJ’s Heather Haddon breaks down the pivot—and its potential pitfalls.

#Chilis #Food #WSJ

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Inside Chili’s New Efficiency PivotWSJs Heather HaddonChilis Food WSJ

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Inside Chili’s New Efficiency Pivot: Automated Burger Grills and More | WSJ Pivot · The Wall Street Journal · Sentinel