Why Retailers Want to Pick up Returns From Your Doorstep
July 12, 2023
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5:03Now PlayingWhy Retailers Want to Pick up Returns From Your Doorstep
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as posted by the channelRetailers like Walmart and DoorDash are starting to offer a new returns option where a delivery driver pulls up to your house, takes a photo of the merchandise, tosses it in a bag with returns from other people, and hauls it off. Sometimes, it costs you nothing—but not always.
To better understand what the new world of returns could look like, I went for a ride with the last-mile logistics startup Returnmates and talked with a software return company called Optoro.
I’m Dalvin Brown, a WSJ reporter covering personal technology, which includes the latest smart devices, apps and services making an impact on consumers. Subscribe if you're curious about what the latest tech developments mean for you, or if you want to go behind the scenes to find out what’s powering today's digital services.
#Returns #Retailers #DalvinBrown
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