June 7, 2016
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19:34Now PlayingFor detailed notes and links to mentioned resources, visit
In this video I talk about how to deal with team members with a victim mindset.
I first cover 7 qualities of people with a victim mentality, and then give 12 suggestions for how to handle this type of team member.
7 Qualities of People with a Victim Mindset
#1:They Have Way Too Much Time on Their Hands and They Stop Working 0:54
#2: They Start Blaming - 1:29
#3: They Start Justifying Everything 1:45
#4: They Spread Negativity to Others -- 2:32
#5: They're Some of the Best Recruiters in the World 3:10
#6: They Spread Rumors -- 4:08
#7: Never Ending Issues 4:44
How to Deal with People with a Victim Mentality -- 6:32
#1: Immediately Meet with Them - 7:02
#2: Ask Them Why They Got Involved with the Company in the First Place - 7:22
#3: Are Those Things Still Important to You? -- 7:52
#4: Find Out What the Challenges Were and Help them Clear Up 8:27
#5: Ask Them if They Would Like Things to Change -- 9:22
#6: Study Trends -- 10:06
#7: Go Through Qualities of a Victim Mentality: 13:05
#8: Give an Assignment - 13:52
#9: Don't Fake It -- 14:34
#10: Hold Them Accountable - 15:13
#11: If they Fall Once or Twice, Give them a Second or Third Chance -15:35
#12: If Things Get Worse, Ask Them to Leave and Take a 90-Day Break 16:17
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