Pylon: Reimagining B2B Customer Support
Customer support platforms lacked adequate solutions for B2B companies - until Pylon entered the scene. We sat down with Pylon cofounders Marty Kausas, Advith Chelikani, and Robert Eng to discuss why they went into B2B, how they plan to beat huge competitors, and why they still live together in a windowless apartment and work 9-9-6 hours despite having raised tens of millions.
October 31, 2025
47 min
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Episode 62 · October 31, 2025
Pylon: Reimagining B2B Customer Support
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47:31This episodePylon: Reimagining B2B Customer Support
Summary
Customer support platforms lacked adequate solutions for B2B companies - until Pylon entered the scene.
We sat down with Pylon cofounders Marty Kausas, Advith Chelikani, and Robert Eng to discuss why they went into B2B, how they plan to beat huge competitors, and why they still live together in a windowless apartment and work 9-9-6 hours despite having raised tens of millions.
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