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Cashless, Contactless Smart Store for Masked Shoppers
Posted
March 31, 2021
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March 31, 2021
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2:06Now PlayingA concept cashless Lawson convenience store opened at the Fujitsu Technology Square office in Shin-Kawasaki, Japan.
The smart store is humanless and uses the shopper's eyes and palm veins for verification so there's no need to bring money, carry a phone or remove your face mask.
“The ID works just with your eyes so you can get in even with your mask on," Takeshi Kajiya of Fujitsu's DX Business unit told Bloomberg Quicktake.
“Amazon Go uses high cost solutions. By using ordinary products we can lower the costs, so we’re able to build a cheaper smart store. That’s the big difference here.”
Fujitsu is working with San Francisco based start-up Zippin to build these smart stores in Japan. The store uses new multi-factor biometric authentication technology fit for the Covid-19 era.
It combines non-contact biometrics that filter the verification target through facial data with identification using the shopper's palm vein. Fujitsu says this technology has a 99% accuracy even when users are wearing a mask.
"Generally speaking, the fingerprint or iris information is usually widely used. But we are focusing on palm authentication, because this is just in body information which means that it's very hard to steal others' biometric information. So there’s stability, high accuracy and high security," said Narishige Abe of Fujitsu Laboratories.
Cameras have been installed on the ceiling to track customer movement throughout the store. Weight sensors on trays can detect purchases when a shopper picks an item off the shelf. Plus, there is no check-out counter which means users can walk out with their purchases.
"This store’s objective is just to reduce the burden on the staff of the actual convenience store. So this is an unmanned store," said Abe.
The rise of smart stores in Japan comes amid worries over the country’s growing labor shortages.
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