Transgender Drivers Are Getting Kicked Off Uber's App
August 8, 2018
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as posted by the channelUber has revolutionized the taxi industry with its easy-to-use service, but its current features lack options for transgender drivers to identify themselves correctly, which gets some of them kicked off the app.
Transgender drivers across the country are finding their accounts either temporarily or permanently suspended due to an Uber security feature that requires drivers to take a selfie to verify their identity. If the photo doesn't come back as a match to other photos on file, it will get flagged.
The Uber security feature is called Real-Time ID Check. It was rolled out in September 2016 to "protect both riders and drivers." Occasionally, drivers will be prompted to pull over and take a selfie. That photo is then compared to the drivers' photo on file, using technology from Microsoft Cognitive Services. If the photo isn't a match, the driver's account is temporarily suspended while Uber "looks into the situation."
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Transgender Drivers Are Getting Kicked Off Uber's App | CNBC
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