Behind the Scenes at a Call Center | Made in Germany
June 26, 2013
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4:30Now PlayingBehind the Scenes at a Call Center | Made in Germany
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as posted by the channelCustomer service in call centers hardly has the best reputation. Minimum pay, undemanding tasks and not the cleverest of staff don't exactly help the situation. But the head of the Cologne based Call Centre AIC is fighting to change this perception.
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