IndiGo Policy Review | How Can They Better Handle Kids With Special Needs? | The Big Focus
June 1, 2022
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17:24Now PlayingIndiGo Policy Review | How Can They Better Handle Kids With Special Needs? | The Big Focus
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as posted by the channelOn The Big Focus with Afrida Rahman Ali, we discuss the IndiGo Airlines' latest announcement to conduct an internal case study on how to better handle especially abled passengers and review its policy.
IndiGo will conduct an internal case study on how to better handle specially abled passengers, especially when they are feeling distressed, its CEO Ronojoy Dutta has said.
The aviation regulator DGCA had last week imposed a fine of Rs 5 lakh on the airline for denying boarding to a specially abled child at Ranchi airport on May 7. IndiGo had on May 9 said the boy was denied permission to board the Ranchi-Hyderabad flight as he was visibly in panic.
Dutta, in an interview to PTI on Tuesday, said the airline would not appeal against the Directorate General of Civil Aviation's (DGCA) decision to impose the fine. The official said the airline will take note of the DGCA findings and implement each one of them.
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