Story of the Week | Zappos' Tony Hsieh | WSJ Startup of the Year
November 14, 2013
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1:12Now PlayingStory of the Week | Zappos' Tony Hsieh | WSJ Startup of the Year
YouTube Description
as posted by the channelAt online retailer Zappos, employee candidates from out of town are given a tour before being subjected to a round of interviews. "It doesn't matter how well the day of interviews went, if our shuttle driver wasn't treated well then we won't hire that person," says CEO Tony Hsieh.
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