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Negotiation Tactics For Success - Chris Voss
Posted
August 15, 2024
Views
2,581
Likes
164
Comments
12
Engagement
6.82%
August 15, 2024
2,581
164
12
6.82%
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1:03:34Now PlayingChris Voss is a former FBI hostage negotiator, CEO of The Black Swan Group, and co-author of the bestselling book ‘Never Split the Difference’. Zuby and Chris sit down to discuss the art of negotiation and how it can lead to a more successful life. Chris shares his early days and how he got into the FBI, the best vs worst negotiating tactics, and how technology impacts empathy and the nuance of communication.
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Timestamps:
(00:00) Introduction
(04:59) Chris’ journey to the FBI
(13:17) Negotiating scenarios
(18:33) Best and worst negotiation responses
(27:13) Conveying tone via tech
(31:49) Truth convergence
(45:08) Empathy today
(51:55) Empathy in the West
(55:19) Interpersonal relationship advice
(01:03:07) Outro
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